Recently, I have written about the Pivots that businesses need to take - the so called "evolution" of business. Every company faces it. Pivots can lead to great and better outcomes than would have otherwise been yielded on a business-as-usual course. But, there will also always be the skepticism of some members of your team and cynicism from former employees. This day and age, those comments are no longer privately held between a supervisor and an employee - but, thoughts can manifest themselves onto public online forums or, more frequently, discussion topics at happy hour. For a CEO, this can feel like a salt on a wound and be polarizing experience, which can further distance the CEO from the team. Guess what? That's a perfectly normal emotion to experience. With a little help from the "EQ doctor", CEOs can overcome these issues and come out stronger for the experience.
So, what is EQ? Emotional Intelligence. Most people have heard of IQ. But, EQ can be just as important. Unlike IQ, EQ can get better over time. With more and more experiences, you can become smarter and more skilled. Some say " experience is knowledge" - I subscribe to this philosophy.
As an entrepreneur, if you are willing to learn, self-assess and self-correct then you are able to exponentially grow your EQ overtime. I like to link this discussion to 'pivots' because that is the source of the heart-ache, pain and beginning point for future success.
EQ is also what great Advisors offer to a CEO. In my view, advisors are either technically savvy individuals or highly seasoned individuals who are further down the road of experience. Sometimes, once in a blue moon, you will find someone who has both traits - experience and technical. Focusing on the latter, Advisors can help you understand the likely outcome of your decision or at least share potential implications. They can also help calm your nerves with their own experiences and let you know you are not alone - after all, as stated (many times), being a CEO is a lonely job.
If you haven't already, read 'Emotional Intelligence 2.0' by Travis Bradberry and Jean Greaves.